At Devdelulu, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform at devdelulu.com and map.devdelulu.com. We comply with applicable provisions of India's Information Technology Act, 2000 and the GDPR where applicable.
By using our platform, you consent to the practices described in this policy.
1. Information We Collect
We collect the following categories of information:
- Account information: Your email address and hashed password when you register.
- Usage data: Search queries you run, the number of results retrieved, scrape history, and feature usage within the platform.
- Payment information: Billing details are handled entirely by our PCI-DSS compliant payment processor. We do not store your full card number, CVV, or banking credentials.
- Technical data: IP address, browser type, operating system, and session information collected automatically when you access the platform.
- Communications: Any messages or support requests you send to us.
2. How We Use Your Information
We use the information we collect to:
- Create and manage your account.
- Provide, operate, and improve the Maps Scraper service.
- Process payments and manage subscriptions.
- Send transactional emails (e.g., email verification, receipts, important service notices).
- Respond to your support requests.
- Monitor and analyse usage to improve platform performance and user experience.
- Detect and prevent fraud, abuse, and security threats.
- Comply with applicable legal obligations.
We do not use your data for automated decision-making or profiling that significantly affects you, and we do not sell your personal data to third parties.
3. Payment Processing
All payments are processed by a PCI-DSS compliant third-party payment gateway. Devdelulu does not store, process, or have access to your full card number, CVV, or net banking credentials. Payment data is transmitted directly and securely to our payment processor.
4. Data Sharing & Disclosure
We do not sell or rent your personal information. We may share your data only in the following limited circumstances:
- Service providers: Third-party vendors who help us operate the platform (e.g., payment processors, email delivery services, cloud infrastructure). They are bound by confidentiality obligations.
- Legal requirements: When required by law, regulation, or valid legal process (e.g., court order or government request).
- Protection of rights: To enforce our Terms & Conditions or protect the rights, safety, or property of Devdelulu, our users, or the public.
- Business transfers: In the event of a merger, acquisition, or sale of assets, your data may be transferred as part of that transaction, with notice to you.
5. Data Security
We implement appropriate technical and organisational measures to protect your personal data, including:
- HTTPS/TLS encryption for all data in transit.
- Hashed (bcrypt) storage of passwords — we never store plaintext passwords.
- Access controls limiting data access to authorised personnel only.
- Regular security reviews of our platform.
While we take security seriously, no system is completely secure. We cannot guarantee absolute security of your data.
6. Data Retention
We retain your personal data for as long as your account is active or as needed to provide the service. Upon account deletion:
- Personal account data (email, usage history) is deleted within 90 days.
- Anonymised, aggregated data may be retained for analytical purposes.
- Financial and billing records may be retained longer where required by applicable law or regulation.
7. Your Rights
Depending on your jurisdiction, you may have the right to:
- Access the personal data we hold about you.
- Correct inaccurate or incomplete data.
- Delete your personal data ("right to be forgotten").
- Portability — receive a copy of your data in a structured, machine-readable format.
- Object to processing of your data in certain circumstances.
- Withdraw consent where processing is based on consent.
To exercise any of these rights, contact us at support@devdelulu.com. We will respond within 30 days.
8. Cookies
We use session cookies to keep you logged in and to maintain your preferences. We do not use tracking or advertising cookies. You can disable cookies in your browser settings, but this may affect your ability to use the platform.
9. Children's Privacy
Our platform is not directed at children under the age of 18. We do not knowingly collect personal data from anyone under 18. If we become aware that we have inadvertently collected such data, we will delete it promptly.
10. Third-Party Links
Our platform may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites. We encourage you to review their privacy policies before providing any personal information.
11. Changes to This Policy
We may update this Privacy Policy from time to time. When we do, we will revise the "Last updated" date at the top of this page. We encourage you to review this policy periodically. Your continued use of the platform after changes are posted constitutes your acceptance of the updated policy.
12. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us:
- Email: support@devdelulu.com
- Website: devdelulu.com